How to configure PayPal as a payment method?
By linking your PayPal account to your Tentary account, your customers have the ability to pay for your products with PayPal. You grant us (Tentary) the right to accept payments on your behalf. At the same time, we are allowed to deduct our transaction fee directly from any payments.
How does the link between Tentary and PayPal work?
To enable PayPal as a payment method for your products, first log in to your Tentary account and then go to
settings. Then click on the link "Set up PayPal" to get to the
payment configuration.
1. Click on the "Connect" button to start the configuration process.
2. A new PayPal window will open where you can log in to your existing PayPal account or create a new account with your email address.
3. If your PayPal account is not a business account, you can upgrade your account or create a new account in the following window.
4. In the next step, authorize us (Tentary) to receive payments and make refunds (for payments previously made through Tentary) on your behalf.
5. Following your approval, you will see a brief confirmation of your link and a "Back to Tentary" button to close the window. After a short moment, the Tentary page should refresh and show your linked account.
The configuration of PayPal as a payment method is now complete, and your customers can use PayPal as a payment method for your products.
With the button "Unlink", you can remove the authorization/association of your PayPal account with your Tentary account.
Troubleshooting
I have not received a verification email from PayPal.
If you have not received an email from PayPal to verify your account, you can request this email again from PayPal. This is how it works.
I can't connect my Tentary account with my PayPal account.
There is currently no PayPal account connected to your Tentary account. If during the connection procedure, the “Back to Tentary” button is not working, try using a different browser. We have received feedback from several customers that the PayPal button does not work properly in every browser.
Frequently asked questions
What permissions does Tentary receive for my PayPal account?
By linking your Tentary account to your PayPal account, we receive authorization to accept payments and process refunds on your behalf (for payments processed through the Tentary platform only, of course).
Do I need a PayPal Business Account?
Yes, a PayPal Business Account is usually required. When you click the "Connect" button and log in to your existing PayPal account, PayPal will automatically check if your account meets the required criteria. If necessary, PayPal offers you to upgrade your private account to a business account or to open a new business account.
Where can I find my PayPal Merchant ID?
You can find the PayPal merchant ID of your PayPal account here.
3. If your PayPal account is not a business account, you can upgrade your account or create a new account in the following window.