Is it safe to buy on Tentary?

To make a long story short, yes, your purchases on Tentary are secure.

When you buy a product from Tentary, sellers can only see your e-mail address and name (to help you with questions about your purchase, for example).
Sellers never see your payment/credit card information.
  • Payments are processed only by partners who are PCI compliant (what is PCI?).
  • Payment connection is secured with TLS (what is TLS?), the more secure successor of SSL
  • Payment data is not stored at Tentary, but directly at our partners (e.g. Stripe, PayPal). There is also no intermediate storage at Tentary. We only have a virtual key to allow our partners to process your transaction once.
Who are the partners that process the payments in the background?

PayPal payments

We work directly with PayPal for PayPal payments.
If you pay for a product with the payment method PayPal, then a new window opens, which is loaded directly from paypal.com. When you enter and confirm your payment details in this window, we will only receive information from PayPal that a successful payment has been made for the product in question.
Your payment details are processed securely by PayPal.

Credit card and giropay payments

For credit card and giropay payments, we work with the company Stripe, Inc.
Stripe is a global leader for processing payments and handles coordination with financial institutions, regulators, payment networks, banks and wallet providers, among others. Stripe is similar to a bank and helps online businesses process payments.
When you pay for a product using credit card or giropay payment methods, you're apparently entering some of your payment information on tentary.com. However, the form you see is embedded directly into our site from stripe.com and we (Tentary) do not have access to the information you enter. When you complete your payment, we only receive information that a successful payment has been made for that product.
Your payment information is processed securely by Stripe.
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